Review and development of policies and procedures for the General Services Function at a Bahraini bank
Client / Industry Brief
The client is a leading Islamic bank in Bahrain. Moody’s Investors Service has rated the bank ‘B3’.
The bank is listed in the Bahrain Stock Exchange. It operates a network of 8 branches in the Kingdom of Bahrain.
The company operates through corporate, investment, retail and Islamic financing segments.
The bank is listed in the Bahrain Stock Exchange. It operates a network of 8 branches in the Kingdom of Bahrain.
The company operates through corporate, investment, retail and Islamic financing segments.
Project Objectives
Review and develop policy and procedures for the General Service function of the bank:
Detailed review and analysis of People, Processes, Technology and Communication
Review of current operational policies & procedures, structure, delegation of authority, and existing reporting lines
Redefine structure, DoA, reporting framework as required
Perform market research and suggest optimum document management system
Detailed review and analysis of People, Processes, Technology and Communication
Review of current operational policies & procedures, structure, delegation of authority, and existing reporting lines
Redefine structure, DoA, reporting framework as required
Perform market research and suggest optimum document management system
Project Methodology
Project Benefits
Finalized policy and procedures for the General Service function at the bank.
